Intro To Enterprise Communications Solutions & Services
Can you think about how big firms and companies handling their communications ?
Can you imagine how much data flows between different departments through an enterprise or big corporation ?
Communication
is important and, as some may argue, it's an art. It allows us to
convey ideas to one another, collaborate, share, strengthen
relationships and forge new ones. ...
Enterprise
communications encompasses all forms of communication, including by
phone, email, video conference, Web chat, texting, and more.
It's
time now to learn about different systems that enable enterprise with
many branches in different countries and with more than 10000 employee
to communicate it's operations ..
We have to know about the following :
-
Unified communications is a phrase used to describe any communications
system, usually a business system, that encompasses a broad range of
technologies and applications that have been designed, sold and
supported as a single communications platform or as one entity.
-
A single, integrated system for enterprise communications is called
hosted unified communications and collaboration. ... include unified
communications (UC), which refers to the integration of multiple
communications channels, with the business phone number at its heart
-
B2B telecommunications describes any communications between businesses,
as opposed to between businesses and clients or clients and clients.
B2B telecommunications providers maintain systems that transmit data,
text, sound, voice and video, which allow for direct communications
between businesses.
-
The Cisco IP phone contains an integrated three-port 10/100 switch. The
ports are dedicated connections. Port 1 connects to the Catalyst switch
or other device that supports voice-over-IP.
Data:
Data Services are telecommunication products that are provided by a Local Exchange Carrier (LEC), a Competitive Local Exchange Carrier (CLEC), or a Long Distance Company. These types of services are primarily designed to connect multiple company sites so that they all look like one network. Internet Access also falls into this category because of the Internet's increasing use as a data transport through VPNs and SD-WAN.
Leased Lines - connect multiple locations, that are geographically separated, and consolidate them into a common backbone network. Digital Wide Area Network (WAN) connections can be point-to-point T-1s/DS3s, multiplexed 56K lines, or optical circuits like OPT-E-MAN, OPT-E-WAN, GIG-A-MAN or Switched Ethernet.
Digital Subscriber Line (DSL) - is a high speed Internet Access connection that is delivered on a Business Access Line (POTS) by a technology called line sharing. The DSL service does not effect the voice use of the POTS line. The bandwidth of a DSL line is contingent on the quality of the POTS line and the distance from the DSL Central Office or DSL remote repeater. A DSL line comes with either a static or dynamic IP Address.
Dedicated Internet Access (DIA) - is a permanent connection between a company's LAN environment and the Internet. These connections are usually provided on a T-1, DS3 or similar high speed circuit. The bandwidth provided by these products is guaranteed at all times. The circuit can be provided with a managed router so that the carrier can closely monitor the performance of the circuit. Ethernet based DIA is also available, but is very difficult to provision. The time frames to install Ethernet based DIA can easily be in excess of six months.
Virtual Private Network (VPN) - A VPN is a private network that uses a public network such as the Internet to connect users or remote sites together in a secure manner. Instead of using a dedicated connection, such as leased-line direct circuits, the VPN option uses tunnels routed over the Internet from the company’s private network to another location on the company's network. This approach uses a business’s existing connection to the Internet and requires IP Security (IPSec)-compliant VPN gateway equipment at the enterprise locations. While relatively secure, VPNs are subject to latency and security issues inherent in using the public Internet as a transport device for private data.
Voice:
Voice Services are telecommunication products that are provided by a Local Exchange Carrier (LEC), a Competitive Local Exchange Carrier (CLEC), or an Internet Service Provider (ISP). These types of services can range from simple dial tone like POTS lines or sophisticated services like VoIP that dynamically allocates voice services and Internet Access over the same line.
Business Access Lines (POTS) - provide basic dial tone to analog telephones or simple telephone Key Systems. These lines are sometimes refered to as POTS (Plain Old Telephone Service) lines. A single, local telephone number is assigned to the line and the ability to make local calls and receive calls is inherent with the service.
Centrex Lines - provide basic dial tone to analog telephones with the addition of a set of features that mimic the features inherent in a phone system. Such common Centrex features include intercom calling from one Centrex line to another, call transfer in and out of the Centrex service, call forwarding, call pick-up, speed dialing and call hold.
Trunk Lines - are specifically designed to provide a phone system, such as Key Systems or PBXs, with with the ability to make and receive calls. These differ from Business Access Lines because a trunk usually has the ability to terminate many numbers per trunk instead of one. The numbers carried by a trunk are refered to as Direct Inward Dial (DID) numbers. Digital trunks are carried by a T-1 and are the equivalent of 24 analog trunks.
Primary Rate Interface (PRI) - is a specialized digital trunk used with phone systems. It provides 23 B-Channels, or trunks, and 1 D-Channel used for signalling. It is delivered on a T-1. The 23 B-Channels provide both inbound and outbound connectivity to the phone system for call completion. The 23 B-Channels do not have their own local telephone numbers assigned to them. Instead, they only act as a trunk group for DID numbers.
VoIP - Voice over Internet Protocol (VoIP) services use existing Internet Access, by which subscribers place and receive telephone calls in much the same manner as they would via the public switched telephone network (PSTN). Full-service VoIP phone companies provide inbound and outbound service with direct inbound dialing. Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are migrating from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs.
Conference Calling - can be either Reservationless or Operator-Assisted. Reservationless conference calling, also known as on-demand or unattended conferencing, is designed for impromptu or scheduled calls of less than 100 participants. Operator-Assisted Conferencing provides the concierge service and assurance you need for high-profile event calls and other complex or large conference calls.
PCI DSS Compliance:
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded credit cards. The PCI Standard is mandated by the card brands and administered by the Payment Card Industry Security Standards Council. The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually, either by an external Qualified Security Assessor (QSA) or by a firm specific Internal Security Assessor that creates a Report on Compliance for organizations handling large volumes of transactions, or by Self-Assessment Questionnaire (SAQ) for companies handling smaller volumes.
The PCI DSS is a set of 12 requirements (and hundreds of sub-requirements) that all merchants that accept credit cards must comply with. Unfortunately, without the proper resources, experience or time, achieving PCI compliance on your own is not a simple task.
NuArx’s SecurePCI® solution protects your business from the crippling financial effects of credit card theft while reducing the risk of a data breach in the first place. SecurePCI delivers $100K of data breach protection, easy-to-use tools, training and the support you need to make PCI DSS compliance simpler. NuArx can also complete the PCI DSS paperwork for the business owner – a first in the industry.
Data Services are telecommunication products that are provided by a Local Exchange Carrier (LEC), a Competitive Local Exchange Carrier (CLEC), or a Long Distance Company. These types of services are primarily designed to connect multiple company sites so that they all look like one network. Internet Access also falls into this category because of the Internet's increasing use as a data transport through VPNs and SD-WAN.
Leased Lines - connect multiple locations, that are geographically separated, and consolidate them into a common backbone network. Digital Wide Area Network (WAN) connections can be point-to-point T-1s/DS3s, multiplexed 56K lines, or optical circuits like OPT-E-MAN, OPT-E-WAN, GIG-A-MAN or Switched Ethernet.
Digital Subscriber Line (DSL) - is a high speed Internet Access connection that is delivered on a Business Access Line (POTS) by a technology called line sharing. The DSL service does not effect the voice use of the POTS line. The bandwidth of a DSL line is contingent on the quality of the POTS line and the distance from the DSL Central Office or DSL remote repeater. A DSL line comes with either a static or dynamic IP Address.
Dedicated Internet Access (DIA) - is a permanent connection between a company's LAN environment and the Internet. These connections are usually provided on a T-1, DS3 or similar high speed circuit. The bandwidth provided by these products is guaranteed at all times. The circuit can be provided with a managed router so that the carrier can closely monitor the performance of the circuit. Ethernet based DIA is also available, but is very difficult to provision. The time frames to install Ethernet based DIA can easily be in excess of six months.
Virtual Private Network (VPN) - A VPN is a private network that uses a public network such as the Internet to connect users or remote sites together in a secure manner. Instead of using a dedicated connection, such as leased-line direct circuits, the VPN option uses tunnels routed over the Internet from the company’s private network to another location on the company's network. This approach uses a business’s existing connection to the Internet and requires IP Security (IPSec)-compliant VPN gateway equipment at the enterprise locations. While relatively secure, VPNs are subject to latency and security issues inherent in using the public Internet as a transport device for private data.
Voice:
Voice Services are telecommunication products that are provided by a Local Exchange Carrier (LEC), a Competitive Local Exchange Carrier (CLEC), or an Internet Service Provider (ISP). These types of services can range from simple dial tone like POTS lines or sophisticated services like VoIP that dynamically allocates voice services and Internet Access over the same line.
Business Access Lines (POTS) - provide basic dial tone to analog telephones or simple telephone Key Systems. These lines are sometimes refered to as POTS (Plain Old Telephone Service) lines. A single, local telephone number is assigned to the line and the ability to make local calls and receive calls is inherent with the service.
Centrex Lines - provide basic dial tone to analog telephones with the addition of a set of features that mimic the features inherent in a phone system. Such common Centrex features include intercom calling from one Centrex line to another, call transfer in and out of the Centrex service, call forwarding, call pick-up, speed dialing and call hold.
Trunk Lines - are specifically designed to provide a phone system, such as Key Systems or PBXs, with with the ability to make and receive calls. These differ from Business Access Lines because a trunk usually has the ability to terminate many numbers per trunk instead of one. The numbers carried by a trunk are refered to as Direct Inward Dial (DID) numbers. Digital trunks are carried by a T-1 and are the equivalent of 24 analog trunks.
Primary Rate Interface (PRI) - is a specialized digital trunk used with phone systems. It provides 23 B-Channels, or trunks, and 1 D-Channel used for signalling. It is delivered on a T-1. The 23 B-Channels provide both inbound and outbound connectivity to the phone system for call completion. The 23 B-Channels do not have their own local telephone numbers assigned to them. Instead, they only act as a trunk group for DID numbers.
VoIP - Voice over Internet Protocol (VoIP) services use existing Internet Access, by which subscribers place and receive telephone calls in much the same manner as they would via the public switched telephone network (PSTN). Full-service VoIP phone companies provide inbound and outbound service with direct inbound dialing. Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are migrating from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs.
Conference Calling - can be either Reservationless or Operator-Assisted. Reservationless conference calling, also known as on-demand or unattended conferencing, is designed for impromptu or scheduled calls of less than 100 participants. Operator-Assisted Conferencing provides the concierge service and assurance you need for high-profile event calls and other complex or large conference calls.
PCI DSS Compliance:
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded credit cards. The PCI Standard is mandated by the card brands and administered by the Payment Card Industry Security Standards Council. The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually, either by an external Qualified Security Assessor (QSA) or by a firm specific Internal Security Assessor that creates a Report on Compliance for organizations handling large volumes of transactions, or by Self-Assessment Questionnaire (SAQ) for companies handling smaller volumes.
The PCI DSS is a set of 12 requirements (and hundreds of sub-requirements) that all merchants that accept credit cards must comply with. Unfortunately, without the proper resources, experience or time, achieving PCI compliance on your own is not a simple task.
NuArx’s SecurePCI® solution protects your business from the crippling financial effects of credit card theft while reducing the risk of a data breach in the first place. SecurePCI delivers $100K of data breach protection, easy-to-use tools, training and the support you need to make PCI DSS compliance simpler. NuArx can also complete the PCI DSS paperwork for the business owner – a first in the industry.
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